That Reminds Me™

Privacy Policy

Privacy is fundamental to the trust upon which That Reminds Me is built. The Platform exists to preserve meaningful human stories, many of which involve Personal Information entrusted to us by Story Page Custodians and Contributors. This Privacy Policy explains how That Reminds Me collects, uses, stores and protects Personal Information while respecting the dignity, privacy and reasonable expectations of those who create and contribute to Story Pages.

1. Introduction

This Privacy Policy explains how That Reminds Me collects, uses, stores, protects and, where appropriate, discloses Personal Information in connection with the operation of the Platform and the administration of Story Pages.

This Policy forms part of the governance framework of That Reminds Me and should be read together with the Story Page Agreement and any other policies expressly incorporated by reference.

By accessing the Platform or providing Personal Information to That Reminds Me, users acknowledge that they have read this Policy and understand how their Personal Information will be processed in accordance with its provisions.

2. Scope

This Policy applies to all Personal Information processed by That Reminds Me in connection with the Platform, including information relating to:

(a) visitors to the Platform;

(b) Story Page Custodians;

(c) Contributors;

(d) persons communicating with That Reminds Me; and

(e) any other individual whose Personal Information is processed in connection with the operation or administration of the Platform.

1. Definitions

Cookies means small text files and similar technologies that are placed on, stored on or accessed from a user’s device when visiting or interacting with the Platform. Cookies enable the Platform to recognise a device, remember preferences, improve functionality, analyse usage and, where applicable, support security and personalised user experiences. References to Cookies in this Policy include any similar technologies that perform substantially the same functions.

Personal Information means information relating to an identified or identifiable natural person (also referred to in applicable data protection legislation as Personal Data) and shall be interpreted in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any applicable data protection legislation.

Platform refers to the That Reminds Me website, any associated mobile applications, digital services and related technology through which That Reminds Me provides its Services.

Policy refers to this Privacy Policy, including any amendments published from time to time.

Processing has the meaning assigned to that expression under applicable data protection legislation and includes any operation performed upon Personal Information, whether by automated or non-automated means. Services refers to the products, features, functionality and services made available through the Platform by That Reminds Me.

Story Content refers to any photographs, recordings, videos, written narratives, documents, messages or other materials uploaded, created or shared through the Platform for the purpose of preserving, sharing or commemorating personal stories, memories or life events.

2. Personal Information We Collect

That Reminds Me collects only the Personal Information reasonably necessary to establish, administer and support the operation of the Platform and the stewardship of Story Pages. The categories of Personal Information collected will depend upon the manner in which an individual interacts with the Platform.

Personal Information collected by That Reminds Me may include:

(a) information provided when establishing or administering a Story Page;

(b) information provided by Contributors when submitting Content to a Story Page;

(c) account registration and authentication information;

(d) contact information provided when communicating with That Reminds Me;

(e) technical information generated through use of the Platform, including device and browser information where reasonably necessary for security, administration and service improvement;

(f) any other Personal Information voluntarily provided in connection with the use or administration of the Platform.

3. Processing of Personal Information

That Reminds Me processes Personal Information only where reasonably necessary to establish, administer and support the Platform, to fulfil its responsibilities to Story Page Custodians and Contributors, and to comply with applicable legal obligations.

Personal Information will not be processed for purposes incompatible with those for which it was collected, unless permitted or required by law.

Personal Information may be processed for purposes including:

(a) establishing and administering Story Pages;

(b) verifying the identity or authority of Story Page Custodians and Contributors where reasonably necessary;

(c) facilitating communication between That Reminds Me and users of the Platform;

(d) maintaining, securing and improving the operation of the Platform;

(e) responding to enquiries, requests and support requirements;

(f) maintaining appropriate administrative, financial and business records;

(g) complying with applicable legal and regulatory obligations; and

(h) any other purpose to which the relevant individual has consented, or which is otherwise authorised or required by applicable law.

3. Disclosure of Personal Information

That Reminds Me recognises that Personal Information is entrusted to it in confidence. Personal Information will not be disclosed to third parties except where such disclosure is reasonably necessary for the operation of the Platform, is authorised by the relevant individual, or is otherwise permitted or required by applicable law.

Personal Information may be disclosed where reasonably necessary:

(a) to service providers engaged to support the operation, maintenance or security of the Platform;

(b) to payment service providers or financial institutions where required to facilitate authorised transactions;

(c) to professional advisers, including legal, accounting or other professional advisers, where disclosure is reasonably necessary for the provision of such services;

(d) to regulatory authorities, law enforcement agencies or courts where disclosure is required or authorised by law;

(e) in connection with a merger, acquisition, restructuring or transfer of all or part of the business or assets of That Reminds Me, provided that appropriate safeguards are maintained; or

(f) where the relevant individual has expressly authorised or consented to such disclosure.

That Reminds Me does not sell or otherwise commercialise Personal Information entrusted to it.

4. Protection of Personal Information

That Reminds Me recognises that the protection of Personal Information is fundamental to the trust placed in the Platform. Appropriate technical, organisational and administrative measures are maintained to safeguard Personal Information against unauthorised access, misuse, loss, alteration or destruction, having regard to the nature of the information and the risks associated with its Processing.

Accordingly, That Reminds Me will, where reasonably appropriate:

(a) implement and maintain suitable technical and organisational safeguards to protect Personal Information;

(b) restrict access to Personal Information to those persons who require such access in the proper performance of their responsibilities;

(c) maintain procedures designed to prevent unauthorised access to, or disclosure of, Personal Information;

(d) take reasonable steps to ensure that service providers engaged to process Personal Information on its behalf maintain appropriate standards of confidentiality and security;

(e) review and update its security measures from time to time in response to evolving legal, operational and technological requirements; and

(f) respond appropriately to actual or suspected security incidents, including taking such remedial action and providing such notifications as may be required by applicable

While no method of storing or transmitting information can guarantee absolute security, That Reminds Me remains committed to maintaining appropriate safeguards and to continually reviewing its practices in order to uphold the trust placed in the Platform by its users.

5. Retention of Personal Information

That Reminds Me retains Personal Information only for so long as it is reasonably necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations, to resolve disputes, to enforce its legal rights and responsibilities, or to maintain the integrity and continuity of the Platform. Personal Information will not be retained indefinitely without a legitimate and lawful purpose.

Accordingly, That Reminds Me may retain Personal Information:

(a) for the duration of an individual’s use of the Platform and, where reasonably necessary, thereafter to facilitate the continued administration of Story Pages;

(b) for such period as may be required to comply with applicable legal, regulatory, accounting or taxation obligations;

(c) where reasonably necessary to establish, exercise or defend legal rights or claims;

(d) for archival, research or statistical purposes where permitted by applicable law and appropriate safeguards have been implemented; and

(e) until such time as the Personal Information is no longer required for a legitimate purpose, whereupon it will be securely deleted, destroyed or anonymised, as appropriate.

The retention of Story Content is governed separately by the Story Page Agreement and any other applicable terms governing the operation and administration of the Platform.

6. Rights Relating to Personal Information

Subject to applicable law, individuals whose Personal Information is processed by That Reminds Me are entitled to exercise certain rights in relation to that information. That Reminds Me is committed to responding to such requests fairly, transparently and within any time periods prescribed by law. Depending upon the circumstances, those rights may include the right:

(a) to request confirmation of whether Personal Information relating to them is being processed;

(b) to request access to Personal Information held by That Reminds Me;

(c) to request the correction, updating or completion of inaccurate or incomplete Personal Information;

(d) to request the deletion or destruction of Personal Information where continued retention is no longer lawful or necessary;

(e) to object, where permitted by applicable law, to the Processing of Personal Information in certain circumstances;

(f) to withdraw consent where Processing is based upon consent, provided that such withdrawal does not affect the lawfulness of Processing undertaken before consent was withdrawn;

(g) to lodge a complaint with the appropriate regulatory authority where they believe their rights have been infringed; and

(h) to exercise any other rights conferred by applicable data protection legislation.

The exercise of these rights may be subject to limitations or exceptions provided by applicable law.

Requests to exercise these rights should be directed to That Reminds Me using the contact details set out in this Policy. That Reminds Me will consider and respond to all such requests in accordance with its legal obligations and any applicable procedures.

1. Cookies

That Reminds Me may use Cookies and similar technologies to support the operation, security and performance of the Platform, to improve the user experience, and to understand how the Platform is used. These technologies are not used to undermine the privacy of users, but to facilitate the effective and reliable operation of thePlatform.

Cookies and similar technologies may be used to:

(a) remember user preferences and account settings;

(b) maintain secure user sessions and authenticate users;

(c) analyse the performance and functionality of the Platform;

(d) improve the usability and accessibility of the Platform; and

(e) protect the Platform against fraud, misuse, and other security risks.

Most web browsers permit users to manage or disable Cookies through their browser settings. However, disabling certain Cookies may affect the functionality or availability of some features of the Platform. Where third-party Cookies are used in connection with the Platform, That Reminds Me will endeavour to identify those Cookies, explaintheir purpose in a clear and transparent manner, and provide any notices or choices required by applicable law.

7. Changes to this Privacy Policy

That Reminds Me may amend this Policy from time to time in order to reflect changes in applicable law, the operation of the Platform, technological developments, or other legitimate operational requirements. Any amendments will be made with due regard to the principles of transparency and fairness that underpin this Policy.

Where this Policy is amended:

(a) the revised version will be published on the Platform;

(b) the date of the most recent revision will be identified;

(c) material changes affecting the rights or responsibilities of users will be communicated by appropriate means where reasonably practicable; and

(d) continued use of the Platform following the publication of an updated Policy may constitute acceptance of the revised Policy, subject to any rights conferred by applicable law.

That Reminds Me will not use amendments to this Policy to diminish the protection afforded to Personal Information except where required by applicable law or where such amendments are reasonably necessary to support the continued operation of the Platform.

8. Contact Details

That Reminds Me welcomes enquiries regarding this Policy and is committed to responding to questions, requests and concerns relating to the Processing and protection of Personal Information in a timely and transparent manner. Individuals wishing to exercise any rights under this Policy or to obtain further information regarding the handling of Personal Information are encouraged to make contact using the details set out below.

That Reminds Me™
That Reminds Me Ltd
Company Number: 17231488

Email: director@dev.thatremindsme.life
Website: www.thatremindsme.life
Privacy Contact: Lynne Smit

That Reminds Me is committed to addressing privacy-related enquiries, requests and concerns openly, constructively and in accordance with applicable law, and to the principles of transparency, accountability and stewardship reflected throughout this Policy. It welcomes the opportunity to resolve any concerns relating to the Processing of Personal Information directly and in good faith. Nothing in this Policy limits or isintended to discourage any person from referring a matter to the Information Commissioner’s Office (ICO) or from exercising any other rights or remedies available under applicable law.

That Reminds Me believes that every story entrusted to the Platform reflects a relationship founded on dignity, trust and stewardship. This Privacy Policy forms part of that commitment by explaining, openly and transparently, how Personal Information is collected, processed, protected and respected.

By giving effect to these principles, That Reminds Me seeks not merely to comply with applicable law, but to foster confidence that every interaction with the Platform is guided by integrity, accountability and respect for the people whose stories it exists to preserve.